Set Up Passportal for the First Time

Set Up Passportal for the First Time

About

This article describes the steps for the first user to set up their Passportal site for the rest of their team to begin using. 


Instructions

Create Account and Organization Key

  1. You will receive an email from "no-reply@passportalmsp.com". Check your junk email as it may have been sent there. In that link you'll receive a link to set up your account. 
  2. The link will take you to a page like this:
    1.  
  3. Create your "Organization Key".  The Organization Key can not be changed once it's set up. We recommend using an automatically generated key (we'd be happy to generate one for you), phrase, or sentence that is long and stored in a secure place. A good Organization Key will be at least 16 characters in length and include uppercase, lowercase, special characters, and numbers.
  4. Once you log in, we recommend enforcing MFA for everyone in your organization. You'll find MFA options in Settings. Feel free to reach out if you need help.

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